By Nathaniel Annertey Nartey
The potential adverse impact of the recent Internet Service disruption on businesses in Ghana is not in doubt.
Importers and exporters could be hard hit by the challenge, considering that most of processing done via the shipping value chain are digitised.
The Ghana Shippers’ Authority is not oblivious to the effect of high storage (rent) and demurrage charges that may result from the delays occasioned by the disruption.
On 18th March 2024, GSA issued a statement assuring shippers of the Authority’s support in situations where it can be established that the internet service disruption inflicted negative financial consequences on the shipping/clearing activities of the shipper.
GSA has also since the internet service disruptions, engaged terminal operators and other shipping service providers to ensure that Shippers aren’t charged for any delays in the cargo arrival and clearing process that are not occasioned by the Shipper, be it IS disruption related or not.
The GSA encourages all shippers who believe they have been assessed charges stemming from the Internet Service disruption or any other delays not occasioned by them to contact GSA (info@shippers.org.gh or 0302666915) for assistance.
