By Yvonne Atilego
The Electricity Company of Ghana (ECG), has announced an amnesty for all customers with electrical meter faults. The company says customers with uncaptured meters, billing anomalies, faulty meters, meter bypassing and meter tampering should visit any of its customer service centers to have them rectified.
Director of Customer services for ECG, Abraham Anokye Abebrese who made this known at a news conference in Kumasi said the “unacceptable” quantum of losses incurred by the company informed the decision to conduct the exercise for the first time.
Customers have a one-month period from June 7 to July 6, 2022, for the rectification.
The exercise forms part of efforts to rid the system of any electrical illegalities and also reduce the utility company’s commercial losses.
Mr. Abebrese said, ”in order to reduce the commercial losses and improve the company’s revenue, ECG is granting the amnesty prior to the auditing of all meters.”
He indicated that power theft is a major contributor to the losses over the years.
