By Gloria Anderson
Fan Milk PLC, producer of FanYogo, has recalled some batches of the product after concerns were raised by some customers. Consumers who have recently purchased FanYoyo have taken to social media to complain about the abnormal texture of the product, prompting the company’s action.
But the company has admitted to the anomaly in a statement, saying the root cause identified for the recent quality issue on FanYogo is due to both a recent change in its starch source and variations in handling.
Fan Milk PLC said the batches were discovered following consumer complaints received and investigated by the Food Research Institute of the company. Although the batches are said to be safe for consumption, the company is asking customers who find any of the batch numbers in question on the market to report to the following Fan Milk depot for replacement.
The company acknowledged that the batches do not meet the great product experience it is known for and assured that its team of experts is conducting comprehensive tests on the batches to investigate the cause of the problem and prevent it from happening again.
Meanwhile, Fan Milk PLC is engaging the regulator, the Food and Drugs Authority, to resolve the matter.
