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PURC tasks utility companies to compensate consumers affected by recent power cuts

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The Public Utilities Regulatory Commission (PURC) says it has concluded preliminary investigations into the recent power outages.

To this end, PURC plans to ascertain the liabilities incurred by consumers due to the power cuts and possibly compensate them for the losses. The Commission in a statement established through its regulatory monitoring that the erratic power supply, coupled with low voltages especially during peak hours, was caused by a number of factors across the value chain of electricity supply.

The Commission encourages consumers to report any case of damaged equipment to the nearest ECG/NEDCO office for the appropriate action failing which the report may be forwarded to the PURC for redress.

According to the PURC, reasons leading to the blackouts experienced in the country include, but are not limited to technical challenges in the natural gas supply network, new transmission infrastructure being constructed on the National Interconnected ‘Transmission System (NITS) and planned and unplanned maintenance activities on aspects of the NITS.

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